Privacy Notice

Last Revised: April 20, 2020

This privacy notice (“Privacy Notice”) describes how Fluidyne Control Systems and its subsidiaries and affiliates that link to this Privacy Notice – each entity data controller – (“Fluidyne,” “our,” “us” or “we”) may collect, use and share information relating to you as an identified or identifiable natural person (“Personal Data”).

Please read this entire privacy notice carefully before using our websites, email notifications, mobile applications, social media applications, widgets, and our other online services (the “Services”) because it will help you understand what data we collect, how we use and share it, and what your choices are with respect to that data.

About Us

Fluidyne Control Systems P Ltd. is registered in India as a company as per Companies Act in the State of Maharashtra and has its registered office at S. No. 79/2, Plot No. 12, near Agarwal Godown, Shivane, Pune - 411023

Contacting Us

If you want to exercise your data privacy rights as stated below or you have any questions about this Privacy Notice, our contact information is as follows:

The privacy representative of Fluidyne Control Systems can be contacted at:

Director

Email: shubhankarshivdas@fluidyne.co.in

Regular Mail: . No. 79/2, Plot No. 12, near Agarwal Godown, Shivane, Pune – 411023

Telephone: +91 9677 351134

Overview

The Services of Fluidyne Control Systems. However, this Privacy Notice ONLY governs the use of Fluidyne company Services that specifically link to this Privacy Notice. Other Fluidyne company Services may link to or otherwise provide their own, separate notice.

Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements.

Personal Data Collection

Through your use of the Services, we may collect Personal Data from you (especially, if you choose to provide it), including without limitation:

• Your name, email, phone number, company and address, (“Contact Information”);
• Your gender, age, citizenship, education, profession, occupation, and income level (“Demographic Information");
• Pages and products viewed, items added to your shopping cart, ads that you clicked on, emails from us that you opened, browser type, operating system ("OS"), Internet Protocol ("IP") address and device and location information (collectively, “Analytical Information”);

We may collect Personal Data from you about a third party.  For example, as part of our distributor account registration process, you may provide the name, phone number, and email of administrative and technical contacts.  If you submit any Personal Data about another individual to us, you are responsible for making sure that you have the authority to do so and to allow us to use their Personal Data in accordance with this Privacy Notice.

We may collect your Personal Information or usage data from third parties, including without limitation:

• Your email address and other collected Personal Data about you may be forwarded to Fluidyne by a third-party website when you request for Fluidyne to contact you through such third-party website;
• Your Personal Data may be forwarded to Fluidyne when you choose to participate in a third-party application or feature, such as live chat, one of our social media pages or a similar application or feature on a third-party website;
• Additional Personal Data may be forwarded to Fluidyne from third parties to combine with the Personal Data we collect through your use of the Services in order to enhance our ability to serve you, to focus content we provide to you and to offer you opportunities to purchase products or services that we believe may be of interest to you based upon the information we have collected.

We will apply the terms of our Privacy Notice to any Personal Data received from a third party, unless we have disclosed to you otherwise.  Fluidyne is not responsible for these third parties' dissemination of your Personal Data.

How We Use Your Personal Data 

We may use your Personal Data for the following purposes, as permitted by applicable law:

• Customer Service: We may use your Contact Information to receive and respond to your questions about products, services or warranties and to communicate with you about contests, surveys or sweepstakes. To address your questions, we may also request your industry and/or the name and address of the dealer that sold you our product.
• Feedback: We may use your username, email address, products purchased, and other user-generated content you may provide when you rate and review our products.
• Website Registration: We may use your Contact Information and Demographic Information when you create an account through any of our Services in order to provide you a more personalized user experience.
• Analytics: When you use the Services, we automatically collect and use Analytical Information in order for us to continually improve your experience with our Services and to target marketing and advertising of our Products to you.
• Marketing: We may use your Personal Data to determine what products may be of interest to you, provide you with marketing communications (unless you have opted out of such communications) and to conduct market research. We may also use information you provide us, including your industry, whether you own our product, experience with our products, and user-generated content, for these marketing purposes.
• Location-Based Services: We may use your current location, provided address and/or zip code to provide you the location of the retailer of our products or other appropriate information.

We may also use your Personal Data in other ways that are consistent with the above-described purposes and to otherwise administer our websites and provide our Services to you.

Legal Bases for the Processing and Consequences

We rely on the following legal grounds for the collection, processing, and use of your Personal Data:

• the processing is necessary to provide the Services as requested by you;
• your consent;
• the processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract;
• the processing is necessary for compliance with a legal obligation to which we are subject;
• the processing is necessary for the purposes of the legitimate interests pursued by us

In general, the provision of your Personal Data is voluntary, but in certain cases it is necessary in order to enter into a contract with us or to receive our products or services as requested by you.

Not providing your Personal Data may result in disadvantages for you – for example, you may not be able to receive certain products and services. However, unless otherwise specified, not providing your Personal Data will not result in legal consequences for you.

Notice to Employment Applicants

Certain pages of our websites include the ability for people interested in working for Fluidyne or one of its subsidiaries or companies to find out more information about employment opportunities at Fluidyne, its affiliates and/or subsidiaries.

Prior to uploading your resume, you must affirmatively consent to the privacy terms governing the submission of your information to Fluidyne for employment purposes. The terms that you agree to in order to create an employment profile shall govern Fluidyne’s use of the information you provide to apply for employment. Fluidyne will use Employment Applicant Information for evaluation and hiring purposes, and communication in furtherance of the evaluation and hiring purposes.

Security

We maintain appropriate technical and organizational measures to protect your Personal Data, including assuring that third-party service providers who access or handle Personal Data on our behalf and affiliates maintain such safeguards. We seek to encrypt credit card numbers from e-commerce transactions conducted on our websites using secure socket layer ("SSL") technology.

However, no method of Internet transmission or electronic storage is 100% secure or error-free, so it is not possible to guarantee absolute security. You must protect against unauthorized access to your password and to your computer, and be sure to sign off when finished using a shared computer. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please notify us at enquire@fluidyne.co.in

Cookies

We use “cookies,” a small text file transferred to your device, along with similar technologies (e.g., internet tag technologies, web beacons and embedded scripts) to help provide you with a better, more personalized user experience.

“Do Not Track” Signals

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked.  Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, our websites do not currently interpret, respond to or alter their practices when they receive “Do Not Track” signals.  
 

Google reCAPTCHA

We utilize Google reCAPTCHA, which is a free service that protects websites from spam and abuse using advanced risk analysis techniques to tell humans and bots apart. Google reCAPTCHA works differently depending on what version is deployed. For example, you may be asked to check a box indicating that you are not a robot or Google reCAPTCHA may detect abusive traffic without user interaction. Google reCAPTCHA works by transmitting certain types of information to Google, such as the referrer URL, IP address, visitor behavior, operating system information, browser and length of the visit, cookies, and mouse movements. Your use of Google reCAPTCHA is subject to Google's Privacy Policy and Terms of Use.  More information as to Google reCAPTCHA and how it works is available here.

Personal Data Shared with Third Parties
We only share your Personal Data with companies, organizations and individuals outside of Fluidyne as described below.

• Recipients within Fluidyne and Third Parties. We may share your Personal Data with Fluidyne’s affiliates and other companies worldwide, including our unaffiliated dealers, manufacturers, and suppliers in order for these companies to contact you about their products, services or other offerings that may be of interest to you. We may also share your Personal Data with certain business partners. Depending on the categories of Personal Data and the purposes for which the Personal Data has been collected, different entities and the internal departments within these entities may receive your Personal Data. For example, our IT department may have access to your account data, and our marketing and sales departments may have access to your account data or data relating to product orders. Moreover, other departments within Fluidyne may have access to certain Personal Data about you on a need to know basis, such as the legal and compliance department, the finance department or internal auditing. This Privacy Notice does not govern unaffiliated third-party websites or any other website that does not link to this Privacy Notice.
• Service Providers. We may share your Personal Data with affiliated and unaffiliated companies that perform tasks on our behalf related to our business. Such tasks include processing payments, fulfilling orders, delivering packages, locational services, analyzing website or mobile application usage data, customer service, electronic and postal mail service, contests/surveys/sweepstakes administration, marketing services, social commerce and media services (e.g., ratings, reviews, forums), and calculating, managing and reporting sales tax. Third-party service providers receive your Personal Data as necessary to perform their role, and we instruct them not to use your Personal Data for any other purposes.
• As Required or Appropriate by Law. We will use and disclose your Personal Data as permitted by applicable law, including without limitation:
  • Under applicable law, including laws outside your country of residence, to comply with legal processes and to respond to requests from public and government authorities, including public and government authorities outside your country of residence;
  • To enforce our terms and conditions, including investigations of potential violations thereof;
  • To detect, prevent or otherwise address fraud, security or technical issues; and
  • To protect our operations or those of any of our affiliates; to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and to allow us to pursue available remedies or limit the damages that we may sustain.
• Business Transfers. As we continue to develop our business, we might sell or buy brands, stores, subsidiaries or business units. We may share and/or transfer your Personal Data with a third party in such transactions (including without limitation, any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, brands, affiliates, subsidiaries or other assets). Customer information generally is one of the transferred business assets, but remains subject to any pre-existing applicable Privacy Notice.

We may share aggregated data that has been anonymized (so that you are not identified) with third parties – like publishers, advertisers or connected websites – and may make this data publicly available.  For example, we may share information publicly to show trends about the general use of our services or products.

Public Forums

Our websites may offer publicly accessible blogs, message boards, or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Links to Social Networking and other Third-Party Websites

Our Services may contain links to social networking and other websites and mobile applications that are operated and controlled by third parties. While we try to link only to websites that share our high standards and respect for privacy, we do not take responsibility for the content or the privacy practices employed by other websites. Unless otherwise stated, any Personal Data you provide to any such third party website will be collected by that party and not by us, and will be subject to that party’s privacy policy (if any), rather than this Privacy Notice. In such a situation, we will have no control over, and shall not be responsible for, that party’s use of the Personal Data you provide to them.

How long we keep your data

Your Personal Data will be retained as long as necessary to provide you with the services and products requested. Once you have ended your relationship with us, we will either delete your Personal Data or anonymize your Personal Data, unless statutory retention requirements apply (such as for taxation purposes). We may retain your contact details and interests in our products or services for a longer period of time if you have allowed us to send you marketing materials. We may also retain your Personal Data after the termination of the contractual relationship if your Personal Data is necessary to comply with other applicable laws or if we need your Personal Data to establish, exercise or defend a legal claim, on a need to know basis only. To the extent possible, we will restrict the processing of your Personal Data for such limited purposes after the termination of the contractual relationship.

Accessibility

We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities.  If you wish to access this Privacy Policy in an alternative format, please contact us as stated above under the section Contacting Us.

Changes
We may update this Privacy Notice from time to time. We will notify you of any such changes, including when they will take effect, by updating the "Last revised” date above or as otherwise required by applicable law.